IT Assistant (CA FG III)

Please send us your application by no later than 06 October 2024 at 23:59 (Brussels time) and please ensure you read fully our vacancy notice following this link: Vacancy notice

POSITION ADVERTISED

a Overall purpose

The ICT assistant is part of the Administration Sector of the Joint undertaking. She/He works in close 
collaboration and assists the ICT Officer and reports to the head of unit for administration and finance. 

b Duties and responsibilities 
Working under the direct supervision of the IT Officer, the jobholder will:
• Assist the IT Officer in ensuring that IT systems respond to business needs;
• Assist the IT Officer in ensuring the correct operation of the systems and application of the 
procedures; 
• Assist the IT Officer in the different relationship with IT subcontractors, including the in-house 
helpdesk;
• Assist the IT Officer, when needed, in producing technical, management and user oriented 
documentation;
• Help in the IT induction process of new staff members and providing IT training to the end-users;
• Support the IT officer in keeping record and following-up framework and specific IT contracts;
• Assist the IT Officer in the development of applications and the Chips JU website.
• Ad hoc activities. The above-mentioned list of communication activities and tasks are not exhaustive 
and a number of projects could be added to adapt to new needs and technologies.

2 ELIGIBILITY AND SELECTION CRITERIA 
a Eligibility criteria 
Candidates will be considered for the selection phase based on the following criteria to be fulfilled by the 
closing date for applications:

i General conditions 
• Be a national of a Member State of the European Union; 
• Be entitled to her/his full rights as a citizen; 
• Have fulfilled any obligations imposed by the applicable laws concerning military service; 
• Meet the character requirements for the duties involved; 
• Be physically fit to perform the duties linked to the post
• Demonstrate a very good command of written and spoken English (C level). Have a thorough 
knowledge of one of the official EU languages and a satisfactory knowledge (at least B2 level or 
equivalent) of another of these languages to the extent necessary for the performance of their duties 
• Before her/his appointment, the candidate shall be medically examined in line with the requirement of Article 12(2)(d) 
of the Conditions of employment of other servants of the European Union.


ii Education
On the closing date for applications, candidates must have:
• A level of post-secondary education attested by a diploma or a level of secondary education 
attested by a diploma giving access to post-secondary education;
• Appropriate professional experience of at least 3 years.

b Selection criteria 
Candidates selected based on the above eligibility criteria will then be evaluated according to the 
following selection criteria:
i Essential criteria 
• Suitability to perform the tasks described in point 1b;
• Proven experience in managing ICT contracts and external service providers; 
• Proven experience in managing and troubleshooting Microsoft 365 services, including Exchange, 
SharePoint, and Teams.
• Proven experience in managing IT security in a MS Windows based environment; 
• Strong drafting and presentation skills in English, both orally and in writing (C1 level or higher).

ii Advantageous criteria
• Working experience in a field related to the duties in an international and/or multicultural 
environment; 
• Experience in public procurement;
• Experience in drafting and implementing procedures in the area of ICT; 
• Proven experience in carrying out IT support and administrative tasks; 
• Experience in website design and web programming; 
• Experience in business continuity and disaster recovery.
• Experience working with the Microsoft Power Platform tools.
• Experience with InTune Mobile Application Management (MAM) solutions.

iii Behavioural competences
• Excellent organizational skills and ability to prioritize;
• Ability to work effectively under pressure without close supervision, to respect tight deadlines, and 
to use his/her initiative to solve problems and to take a proactive approach; 
• Excellent communication, interpersonal and collaboration skills (e.g. the ability to establish and
develop good inter-personal relations with a broad range of stakeholders in cross-cultural
environments as well as in the team).

In order to be evaluated in the best possible way, candidates are recommended to give evidence of 
their knowledge with specific examples and/or detailed professional experience. Candidates are 
invited to be as detailed and as clear as possible in the description of their professional experience and 
specific skills and competences in their application form.
Failure to comply with the eligibility and essential selection criteria will result in a disqualification of 
the applicant concerned

3 SELECTION PROCEDURE 
A Selection Committee, appointed by the Appointing Authority of the Chips JU, assesses the applications 
in accordance with the eligibility and selection criteria outlined in the vacancy notice and establishes a 
short-list of candidates invited for an interview and a written test.

The Selection Committee will interview the short-listed candidates. These candidates will also sit a written 
test related to the field of the duties. Following this, the Selection Committee will establish a reserve list
of suitable candidates to be approved by the Executive Director. 

Candidates are reminded that the Selection Committee’s work is confidential. It is strictly forbidden for 
candidates to make direct or indirect contact with its members or to ask anybody to do so on their behalf.